Support.
Write to us
A question, a bug, or a request about your data: email [email protected]. It reaches the people who make Annela. Say which phone you have, and a screenshot helps.
Do it yourself
Cancel or change Pro
Apple handles the subscription. In Annela, open You, then Pro, then Manage subscription. Or on your iPhone: Settings, your name, Subscriptions, Annela. Cancelling keeps Pro until the end of the period you paid for.
Restore a purchase
On a new phone or after reinstalling: open You, then Pro, and tap Restore a purchase. Sign in to the same Apple account you bought it with.
Apple Health
Turn it on or off in Annela under You, Settings, Apple Health. To change what Annela may read, on your iPhone open Settings, Health, Data Access & Devices, Annela.
Report a person, a post or a challenge
Tap ⋯ on the post, profile or challenge and choose Report. Reports are private, and Annela Support reads every one.
Delete your account
In Annela: You, Settings, Delete my account. Your challenges, entries, photos and posts are removed. If you can't sign in any more, email us from the address on the account and we'll do it for you.
More answers in Questions. The rules are in the privacy policy and the terms.