Questions.
Getting started
When can I get it?
Annela is coming to iPhone first. Join the waitlist and we'll email you when the beta opens and on launch day.
What is Annela?
A day planner, focus timer and challenge tracker built for doing challenges with friends. Pick a challenge, or build one from 65 things to track, log your day, and see your friends' days next to yours.
Is there an Android, iPad or web version?
Not yet. Annela is made for iPhone first; Android and the web come after it.
How do I make an account?
With your email and a password. We email you a 6-digit code to confirm it's you. If it hasn't arrived in a couple of minutes, check spam or junk, then tap Send a new code.
Friends and challenges
How do I add a friend?
Send them your invite link (it adds you as a friend when they open it), or swap friend codes on the Friends screen.
How do I join a friend's challenge?
Open the invite they send you, or enter the challenge's 6-character code. Joining is free on every plan, however many challenges you're already in.
Who can see my progress?
You choose, friend by friend, under Friends → Who sees my progress. In a shared challenge, the people in it see what that challenge counts, and nothing from outside it. Progress photos are private unless you share them.
What is a nudge?
A tap that tells someone in your challenge you're waiting on them. Each person can be nudged once in a while, not over and over.
Someone is bothering me. What can I do?
Block them from their profile: neither of you sees the other's posts, comments or photos, and they aren't told. Report a post from its ··· menu, a comment by pressing and holding it, or a person from their profile. A person reads every report, usually within 24 hours.
Free and Pro
What's free?
Friends, the feed, share cards, the focus timer, joining any number of challenges, and running two challenges of your own at a time. Text posts are unlimited; photo posts are three a day.
What's in Pro?
As many challenges of your own as you like, unlimited photo posts, quick log in words, Apple Health, all nine soundscapes and Immersive Focus, your whole history in Insights, items of your own, private extras in shared challenges, and two more app icons. $4.99 a month, or $34.99 a year with 7 days free (US prices; the App Store shows yours).
How do I cancel, or get a refund?
Cancel in iPhone Settings → your name → Subscriptions, at least a day before it renews. Deleting your Annela account doesn't cancel it. Apple handles refunds at reportaproblem.apple.com.
I bought Pro on another phone. How do I get it back?
Sign in with the same Annela account and the same Apple Account, open Pro, and tap Restore.
Apple Health
What does Annela read from Apple Health?
Only what you allow: steps, walking and running distance, active energy, workouts, and heart rate during a workout. Workouts your Apple Watch recorded in the last two weeks appear in your history. Nothing is used for ads or sold.
I allowed Health but nothing shows up.
Open iPhone Settings → Privacy & Security → Health → Annela and check the types you want are on, then open Annela again. Health data only appears for the days and workouts it covers.
Where is the heart rate for my watch workout?
Open the workout. If Annela hasn't been allowed to read heart rate yet, tap Show heart rate from Apple Health. It needs a watch or chest strap that measures it.
Privacy and your data
What does the AI see?
Only what you type into quick log, and only on your phone. It runs a small model on the device itself, offline, downloaded once (about 230 MB or 730 MB). Nothing you type is sent to us or to anyone else.
What leaves my phone?
What you log, so your friends and challenges can see it, and counts of which features you use (PostHog, in the EU), tied to your account but never carrying your content or health values. No ads, and no tracking across apps.
Can I take my data with me?
Yes. Settings → Your data exports everything you've logged, on any plan, any time.
How do I delete my account?
You → Settings → Delete my account, then type DELETE. It removes your account, everything you logged and your photos straight away. It can't be undone.
Help
I'm not getting notifications.
Check iPhone Settings → Notifications → Annela, and that Focus or Do Not Disturb isn't holding them.
How do I get in touch?
Email [email protected] with a question, a bug, or a request about your data. Annela Support answers every message.
Still stuck? [email protected]
